What information do we collect?
We collect information from you when you request service, an estimate, or fill out a form on our website. When entering your information on our site, you may be asked for your name, e-mail address, mailing address or phone number.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience: your information helps us to better respond to your individual needs.
To improve customer service: your information helps us to respond quickly and effectively to your customer service requests and support needs.
To process transactions: if you become our customer, the information you have provided will be used to provide service to you.
To send periodic emails: The email address you provide may be used to send you information and updates pertaining to your order, information about our services, requests for feedback or reviews, and occasional company news and updates.
For our use only: we do not share your information with any third party. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We offer the use of a secure server. All sensitive information provided by you to us is transmitted via Secure Socket Layer (SSL) technology. Payment information is encrypted into our secure merchant payment gateway to a provider database that is accessible only by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private financial information will not be stored on our servers nor physically stored on our premises, unless required by law or contractual agreement.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties such as banks or merchant processing service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on April 25, 2011.
6813 W. Highway 22
Crestwood, KY 40014